Privacy Policy for Housefly Building & Pest Inspections

Effective Date: 2025

At Housefly Building & Pest Inspections, accessible from https://www.houseflybuildingandpest.com.au, we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights related to that information.

If you have any questions or need more information about this policy, please contact us directly.

1. Consent

By using our website, you consent to the terms of this Privacy Policy and agree to the collection and use of your information as outlined below.

2. Information We Collect

We may collect personal information from you in a number of ways, including:

• Direct contact: When you get in touch via our contact form, phone, or email, we may collect your name, email address, phone number, and message content.
• Online forms: If you request a quote, book an inspection, or sign up for a service, we may collect additional details such as your address, property information, and service preferences.
• Automatic data collection: Like most websites, we collect standard log file data such as your IP address, browser type, access times, and referring pages.
• Cookies and tracking technologies: We may use cookies and similar technologies to personalize your experience and analyze website traffic.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To operate and maintain our website
• To respond to your inquiries or requests
• To provide services such as building and pest inspections or related follow-ups
• To improve and personalize your user experience
• To send emails with service updates, reminders, or promotional content (if you opt in)
• To detect and prevent fraud or abuse
• To meet legal obligations

4. Log Files

Our site follows a standard practice of using log files. These files may include:

• IP addresses
• Browser types
• Internet Service Provider (ISP)
• Date/time stamps
• Referring and exit pages
• Click counts

This data is used for website administration, analyzing user trends, and gathering demographic insights. It is not linked to personally identifiable information.

5. Cookies & Tracking Technologies

We use cookies to enhance your experience by:

• Remembering your preferences
• Tracking how you interact with our site
• Serving you tailored content

You can manage or disable cookies through your browser settings. Please note that doing so may affect site functionality.

6. Third-Party Services

We may use third-party tools (e.g., Google Analytics or advertising services) that collect information through cookies, web beacons, or similar methods. These tools help us understand usage patterns and deliver relevant content or ads.

Housefly Building & Pest Inspections does not sell or share your personal data with third parties for their direct marketing purposes.

We encourage you to review the privacy policies of any third-party platforms you interact with via our site.

7. Your Privacy Rights

Depending on your location, you may have certain privacy rights:

Under the GDPR (for EU residents):

• Right to access your personal data
• Right to correct or update your data
• Right to request deletion ("right to be forgotten")
• Right to restrict or object to data processing
• Right to data portability

Under the CCPA (for California residents):

• Right to know what personal information we collect and how it's used
• Right to request deletion of your personal data
• Right to opt out of the sale of your personal data (we do not sell data)

If you wish to exercise any of these rights, please contact us. We will respond within 30 days.

8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from minors. If you believe your child has submitted personal information to us, please contact us and we will remove it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact:

Housefly Building & Pest Inspections
Email: brad@houseflybuildingandpest.com.au

Phone: 0413 770 209

Website: https://www.houseflybuildingandpest.com.au

Book Today